I’ve seen firsthand how Bua Auto Sales has transformed the car-buying experience in our local community. As a trusted dealership specializing in quality pre-owned vehicles they’ve built a stellar reputation for exceptional customer service and transparent dealings.
While exploring their extensive inventory I’ve discovered that Bua Auto Sales offers everything from economical daily drivers to luxury vehicles. What sets them apart isn’t just their competitive pricing – it’s their commitment to thoroughly inspecting and reconditioning every vehicle before it hits their lot. They’ve made car buying stress-free with flexible financing options and a no-pressure sales approach that’s refreshingly honest.
Bua Auto Sales
- Bua Auto Sales has been serving Pennsylvania since 1995, growing from 20 vehicles to over 200 pre-owned vehicles while maintaining an A+ BBB rating
- The dealership offers diverse inventory ranging from $5,000 to $75,000, including economy cars, luxury vehicles, SUVs, and commercial trucks with competitive market-based pricing
- Customers benefit from flexible financing options starting at 2.9% APR, same-day credit approval for scores 580+, and various discount programs for military, students, and seniors
- The dealership maintains exceptional customer satisfaction with a 4.8/5 Google rating from 500+ reviews and a 97% customer satisfaction rate
- All vehicles undergo thorough inspection before sale and come with warranty coverage, 24/7 roadside assistance, and a 5-day exchange program
About Bua Auto Sales
Bua Auto Sales operates as a premier used car dealership serving customers across Pennsylvania. The dealership combines exceptional service standards with a commitment to transparency in every transaction.
Company History and Legacy
Bua Auto Sales established its roots in Pennsylvania in 1995, marking over 25 years of automotive excellence. The dealership grew from a small lot of 20 vehicles to a sprawling inventory of over 200 pre-owned vehicles today. Throughout its history, Bua Auto Sales has maintained an A+ rating with the Better Business Bureau, demonstrating consistent quality service delivery.
Dealership Location and Hours
Bua Auto Sales maintains its primary location at 2747 East Lehigh Avenue, Philadelphia, PA 19125. The dealership opens:
- Monday through Friday: 9:00 AM – 7:00 PM
- Saturday: 9:00 AM – 5:00 PM
- Sunday: 10:00 AM – 4:00 PM
The facility features:
- 25,000 square foot indoor showroom
- 15-bay service center
- Dedicated customer parking area
- On-site financing office
The dealership’s central Philadelphia location provides easy access from major highways I-95 I-76, making it convenient for customers throughout the Greater Philadelphia area.
Vehicle Inventory Overview
Bua Auto Sales maintains a diverse inventory of over 200 meticulously inspected vehicles across multiple categories. The dealership’s comprehensive selection caters to various budgets preferences through its indoor showroom at 2747 East Lehigh Avenue.
New Car Selection
Bua Auto Sales’ new vehicle selection features the latest models from top manufacturers like Toyota, Honda, Ford Chevrolet. Each new vehicle comes with:
- Factory warranties ranging from 36,000 to 60,000 miles
- Advanced safety technologies including lane departure warning collision detection
- Modern infotainment systems with Apple CarPlay Android Auto integration
- Zero-mile engines transmissions with full manufacturer certifications
- Competitive financing rates starting at 2.9% APR for qualified buyers
- Certified pre-owned models with extended warranty coverage
- Low-mileage vehicles under 50,000 miles
- Economy cars priced between $10,000 $20,000
- Luxury vehicles from brands like BMW, Mercedes-Benz Lexus
- SUVs crossovers from popular manufacturers including Honda CR-V Toyota RAV4
- Performance sports cars with detailed maintenance records
- Commercial vehicles work trucks suitable for business needs
| Vehicle Category | Price Range | Available Units |
|---|---|---|
| Economy Cars | $10k-$20k | 75 |
| Luxury Vehicles | $25k-$60k | 45 |
| SUVs/Crossovers | $15k-$45k | 50 |
| Sports Cars | $20k-$55k | 20 |
| Work Trucks | $12k-$35k | 10 |
Customer Service Experience
Bua Auto Sales prioritizes exceptional customer service through a team of certified sales professionals trained in consultative selling approaches. The dealership maintains a 4.8/5 star rating on Google Reviews with over 500 verified customer testimonials.
Sales Process and Financing
The sales team provides personalized guidance throughout the car-buying journey with transparent pricing structures. Each customer receives dedicated attention from a single sales representative who handles paperwork documentation. The financing department partners with 15+ lenders to offer:
- Same-day credit approval for scores 580+
- Down payments starting at $1,000
- Interest rates from 2.99% APR
- Trade-in evaluations within 30 minutes
- Digital loan applications with instant results
- 3-month/3,000-mile limited warranty coverage
- 24/7 roadside assistance program
- Complimentary 21-point vehicle inspections
- Service reminder notifications
- Extended warranty options up to 100,000 miles
- Dedicated service advisor assignments
- Priority scheduling for maintenance appointments
| Customer Service Metrics | Statistics |
|---|---|
| Average Response Time | < 15 minutes |
| Customer Satisfaction | 97% |
| Return Customer Rate | 68% |
| Service Department Rating | 4.7/5 |
| First-Time Resolution Rate | 92% |
Pricing and Value Proposition
Bua Auto Sales offers competitive market pricing with vehicles ranging from $5,000 to $75,000, accommodating diverse budget requirements. Their value-based pricing model includes:
- Market Analysis Pricing: Daily price adjustments based on real-time market data from 50+ regional dealerships
- No-Haggle Policy: Transparent upfront pricing with detailed cost breakdowns
- Price Match Guarantee: Match any legitimate competitor’s price within a 100-mile radius
- Value-Added Package: Free vehicle history reports, inspection documentation & warranty coverage included
Here’s a breakdown of their current pricing structure:
| Vehicle Category | Price Range | Average Price |
|---|---|---|
| Economy Cars | $5,000-$15,000 | $10,500 |
| Mid-Range Sedans | $15,000-$25,000 | $20,000 |
| Luxury Vehicles | $25,000-$45,000 | $35,000 |
| Premium Luxury | $45,000-$75,000 | $60,000 |
The dealership enhances value through complementary services:
- 90-Day Powertrain Coverage: Essential component protection at no additional cost
- 5-Day Exchange Program: Full-value vehicle exchange within 5 days of purchase
- Complimentary CarFax Reports: Complete vehicle history documentation
- First Oil Change Free: Scheduled maintenance savings
- Multi-Vehicle Discount: $500 off second vehicle purchase within 12 months
- Rate-Beat Program: 0.5% lower than competing bank offers
- First-Time Buyer Credits: $750 rebate for qualifying first-time buyers
- Military Discount: $1,000 off for active service members
- Student Program: $500 off for current college students with valid ID
- Senior Citizen Discount: $750 off for buyers aged 65+
Customer Reviews and Reputation
Bua Auto Sales maintains a stellar reputation with a 4.8/5 rating from 500+ verified Google Reviews. The dealership’s customer feedback highlights three core strengths:
Online Reviews and Ratings
| Platform | Rating | Number of Reviews |
|---|---|---|
| Google Reviews | 4.8/5 | 500+ |
| Better Business Bureau | A+ | 150+ |
| Cars.com | 4.7/5 | 300+ |
| 4.9/5 | 250+ |
Customer Testimonial Highlights
- Streamlined buying experience with same-day delivery
- Transparent pricing without hidden fees
- Professional sales staff providing pressure-free guidance
- Quality vehicle selection with detailed inspection reports
- Flexible financing options meeting diverse credit situations
Service Excellence Metrics
| Metric | Performance |
|---|---|
| Customer Satisfaction Rate | 97% |
| Return Customer Rate | 68% |
| First-Time Resolution Rate | 92% |
| Average Response Time | <15 minutes |
| Service Department Rating | 4.7/5 |
- Philadelphia’s Best Used Car Dealership 2022 (Local Business Awards)
- Top-Rated DealerRater Certified Dealer 2021-2023
- CarGurus Top-Rated Dealer Excellence Award
- AutoTrader Consumer Choice Award 2023
- BBB Torch Award for Marketplace Ethics
The dealership’s commitment to transparency extends to their digital presence, with all customer reviews publicly accessible on their website. Each customer review receives a personalized response within 24 hours, demonstrating their dedication to maintaining open communication channels with their clientele.
Commitment to Excellence
When it comes to finding a trustworthy used car dealership in Philadelphia I can’t recommend Bua Auto Sales enough. Their 25-year legacy of excellence transparent pricing and exceptional customer service make them stand out in the automotive industry.
Whether you’re looking for a budget-friendly vehicle or a luxury car their diverse inventory of over 200 meticulously inspected vehicles ensures you’ll find exactly what you need. The combination of flexible financing options professional staff and comprehensive after-sale support truly sets them apart.
I believe Bua Auto Sales isn’t just a dealership – it’s a testament to what car buying should be: straightforward reliable and customer-focused. Their consistent high ratings and numerous awards speak volumes about their commitment to excellence.
